Abubaker Salih

PHARMACIST

Dubai, UAE

Profile summary

Motivated and results-driven Sales Representative with a strong background in pharmacy and customer relations. Over 6 years of experience engaging customers, promoting products, and achieving sales goals in both retail and healthcare settings. A confident communicator skilled at understanding customer needs, providing tailored product recommendations, and maintaining long-term client relationships to drive business growth.

Key skills

Skills
Product Promotion & UpsellingCustomer Relationship ManagementNegotiation & PersuasionTarget Achievement & Revenue GrowthCommunication & Interpersonal SkillsInventory & Merchandising ManagementTeam CollaborationArabic (Native)English (Conversational)Sales Automation (CRM Proficiency): Mastering CRM software like Salesforce or HubSpot for efficient lead management, sales process tracking, and performance analysis.Data Analysis & Reporting: Interpreting sales data to identify trends, understand customer behavior, and optimize sales strategies.Digital Marketing & Social Selling: Utilizing social media platforms and digital marketing techniques to generate leads and engage with potential customers.Virtual Selling & Presentation Skills: Effectively presenting products and closing deals through online platforms and video conferencing tools.Active Listening & Empathy: Deeply understanding customer needs and concerns, demonstrating empathy, and building stronger relationships.

Professional experience

Sales RepresentativeJan 2021 - Jan 2024
Royal Care Pharmacy, UAE

• Drove consistent sales growth by promoting healthcare and wellness products. • Advised customers on product benefits and usage, increasing customer satisfaction and loyalty. • Handled insurance billing and maintained accurate sales transactions. • Managed product displays and inventory to ensure optimal availability and visual appeal. • Achieved monthly sales targets and assisted in launching new product lines.

  • Drove consistent sales growth by promoting healthcare and wellness products.
  • Advised customers on product benefits and usage, increasing customer satisfaction and loyalty.
  • Handled insurance billing and maintained accurate sales transactions.
  • Managed product displays and inventory to ensure optimal availability and visual appeal.
  • Achieved monthly sales targets and assisted in launching new product lines.
Hospital PharmacistJan 2019 - Jan 2019
Haj Al-Safi Hospital, Sudan

• Built strong relationships with patients and healthcare professionals through excellent communication. • Provided detailed information about medications and recommended suitable alternatives. • Supported the promotion of hospital services through patient engagement and satisfaction initiatives.

  • Built strong relationships with patients and healthcare professionals through excellent communication.
  • Provided detailed information about medications and recommended suitable alternatives.
  • Supported the promotion of hospital services through patient engagement and satisfaction initiatives.
PharmacistJan 2018 - Jan 2018
Royal Pharmacy, Sudan

• Recommended and promoted suitable pharmaceutical and wellness products to customers. • Counseled patients on correct product use and encouraged repeat visits. • Assisted management in increasing sales by implementing customer loyalty ideas.

  • Recommended and promoted suitable pharmaceutical and wellness products to customers.
  • Counseled patients on correct product use and encouraged repeat visits.
  • Assisted management in increasing sales by implementing customer loyalty ideas.
PharmacistJan 2017 - Jan 2018
Al-Hilali Pharmacy, Sudan

• Provided professional product guidance to customers, ensuring safe and effective product use. • Maintained organized product shelves and assisted in daily operational management. • Developed persuasive communication techniques that boosted OTC product sales.

  • Provided professional product guidance to customers, ensuring safe and effective product use.
  • Maintained organized product shelves and assisted in daily operational management.
  • Developed persuasive communication techniques that boosted OTC product sales.

Education

Bachelor's Degree, PharmacyJan 2018
Alyarmook College, Sudan